Competencies

Explanation

Familiar with business tools

Business tools appropriate to your specific work and field

Quality conscious and ready to evaluate

Even good things can always be improved, and only by striving towards improvement things will remain good

Good at managing working processes and procedures

Daily work and interaction involves a number of working processes, with each person contributing in accordance with an agreed procedure

Conscientious use of resources

Constant focus on optimum use of resources, both financial and human resources, including full-time and part-time staff

Good at promoting good teamwork

Constantly striving to involve relevant colleagues and promote teamwork built on openness and respect

Proactive utilisation of new technology

Focus on how we can organise work to make even better use of the latest technology. Based on the motto: work smarter – not harder

Focus on core business

All activities an individual is responsible for must be guided by the core of our business

Focus on existing and potential customers

Each employee must constantly eye our full range of customers, including potential customers, in order for our business to thrive

Professional, friendly interaction – as a team

We strive to function as a professional, friendly, interactive and interdisciplinary team, characterised by synergy and unity

Competencies

Explanation

Works independently and responsibly

Willing and able to work independently, ready to take responsibility and see tasks through to completion

Good at having an overview and prioritising

Primarily, in their own work situation, secondarily in teamwork. Good at evaluating and prioritising

High level of performance

Wants to perform at a high level and evaluates own performance

Meticulous and precise

Conscious of involving the right people at the right time, and performing tasks to given standards

Always service-minded

Realises that good service is our bread and butter,  and acts accordingly

Creative and innovative approach to solving tasks

Sees new opportunities and finds creative approaches to solving tasks – even if that involves changes

Patient, friendly and accommodating

Is patient, friendly and accommodating in dealings with all colleagues, superiors and third parties

Takes responsibility for developing

Realises they are in the best position to know their development needs

Proactively open and communicative

Is aware of the need to openly and fully communicate with colleagues. Does everything possible to ensure everyone is involved at the relevant level and that no work takes place in isolation

Loyal to colleagues, duties, and the company as a whole

Shows loyalty in all relationships towards colleagues and to the organisation as a whole

Handles conflicts appropriately and responsibly

Approaches possible conflicts with an open and honest attitude so appropriate and responsible solutions are found

Can deal with changing working conditions and workloads

One is exposed to widely varying workloads and working conditions in one’s daily work. The focus here is on the willingness and ability to work under such conditions

Can handle unforeseen situations

Ability to handle unforeseen situations in an appropriate manner

Communicates openly and with empathy

Willing and able to communicate openly, honestly and with empathy